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Mystic Lake

HOW TO ACCESS YOUR WIN/LOSS STATEMENT

  • Visit mysticlake.com from a desktop or mobile device. Click "Club M" on the top right of any page on the Mystic Lake® website. From a mobile device, click "Club M" listed under the navigation menu.
    • If you created an online account through the Mystic Lake app, you do not need to follow these steps. Simply use the same email and password to log in.
  • Click "create a new online account" to get started. You'll link your Club M card in the coming steps.
  • When you open Club M online, you will be prompted to create a new Club M online account. Enter your email address, then click "Send Verification Code." You'II receive an email with a verification code. Enter the code to verify your email address.
  • Still not receiving the verification link? Make sure you’re spelling your email address correctly and check your spam or junk email folders. If you are using a work email address, your company might have spam filters in place that will delay our email from going through. Try using a personal email address instead.
  • Once verification is complete, you'll need to create a new password. Enter your legal first and last name as it appears on your driver's license or government-issued photo ID. You'll also need to provide your phone number.
  • Click "Create" to create your account.
  • After you have created your new account, you can move on to linking your Club M card.
  • Enter your Club M number, date of birth and zip code. That's it!
    • Include slashes in your date of birth
      • Ex. 07/12/1967
  • If you encounter any errors linking your Club M card, please visit Club M in person to verify that your date of birth and zip code matches our records. A Club M representative can make any necessary updates.

Accessing from a Desktop

  • Sign in to your online account and click on your first name in the upper right corner.
  • Select Win/Loss Statements from the dropdown menu.
  • You'll see your Win/Loss Statement for the current year. To change years, click the dropdown and select the year you wish to view. Only Win/Loss Statements from the past five years can be viewed.
  • Select "Email" or "Download PDF"
  • If "Email" is selected, an email will be sent to the email used to sign up for your Club M online account.

Accessing from a Mobile Device

  • Sign in to your online account and click on your first name listed under the navigation menu.
  • Select Win/Loss Statements from the navigation menu.
  • You'll see your Win/Loss Statement for the current year. To change years, click the dropdown and select the year you wish to view. Only Win/Loss Statements from the past five years can be viewed.
  • Select "Email" or "Download PDF"
  • If "Email" is selected, an email will be sent to the email used to sign up for your Club M online account.
Club M Online
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Have Club M online questions? Click here for answers!

Win/Loss Statements can also be requested by fax, mail or in-person at Club M.